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# Privacy Policy **Last Updated:** 19th of May 2025 ## Introduction Welcome to PixicAI ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.pixic.ai](https://www.pixic.ai) and use our AI content generation platform (collectively, the "Service"). Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service. ## Information We Collect ### Personal Information We may collect the following personal information from you: - **Identity Information**: Name and surname - **Contact Information**: Email address - **Payment Information**: When you make purchases, our payment processor (Stripe) collects payment details. We do not directly store complete credit card information on our servers. ### Usage Data We may also collect information about how you access and use the Service: - Information about your device, browser type, and IP address - Pages you visit on our website and how you interact with them - Time spent on those pages and other statistics ### Cookies and Tracking Technologies We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. ## How We Use Your Information We use the information we collect for various purposes, including to: - Provide, maintain, and improve our Service - Process your transactions and manage your account - Send you technical notices, updates, security alerts, and support messages - Respond to your comments, questions, and customer service requests - Monitor usage patterns and analyze trends - Protect against, identify, and prevent fraud and other illegal activity ## Data Retention We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, and as required by law. ## Data Security We have implemented appropriate technical and organizational measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. ## Your Rights Depending on your location, you may have certain rights regarding your personal information, such as: - The right to access the personal information we have about you - The right to request correction of inaccurate personal information - The right to request deletion of your personal information - The right to object to processing of your personal information - The right to data portability To exercise any of these rights, please contact us using the contact information provided below. ## Affiliate Program PixicAI offers an affiliate program that allows users to earn commissions by referring new customers to our platform. Here's how we handle information related to our affiliate program: ### How Our Affiliate Program Works - Users can invite friends with their unique affiliate link - Affiliates earn 10% commission from all purchases made by their referrals - The minimum amount required for withdrawal is $50 USD ### Information We Collect from Affiliates In addition to the standard user information, we collect: - Banking information (for affiliates who choose bank transfer for commission payments) - PayPal account information (for affiliates who choose PayPal for commission payments) - Referral tracking data to properly attribute commissions ### Affiliate Data Usage We use affiliate data solely for: - Tracking referrals and calculating commissions - Processing payments to affiliates - Improving our affiliate program - Compliance with tax and legal requirements ## Email Marketing and Notifications ### Opt-In Process Users are enrolled in our email communications when they first register for our service. We maintain a record of your communication preferences. ### Types of Emails We Send We may send emails regarding: - Product improvements and updates - New AI capabilities - Urgent service updates - Promotional offers and coupons - Account-related notifications - Service announcements ### Unsubscribing You can unsubscribe from our marketing emails at any time by: - Clicking the "unsubscribe" button found in the footer of each email - Contacting us directly at [contact email] Even if you opt out of marketing emails, we may still send you important administrative messages that are required for the continued use of our Service. ## Children's Privacy Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. ## Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. ## Contact Us If you have any questions about this Privacy Policy, please contact us at: - Email: hey@pixic.ai By using our Service, you acknowledge that you have read and understood this Privacy Policy.